Shipping policy
This Shipping Policy explains how orders placed on https://hxbyx.com are processed and delivered.
HXBYX is operated by Huizhou Liangshuo Technology Co., Ltd., located in Huizhou, China.
Shipping Origin
All orders are shipped from our production facility in Huizhou, China.
Order Processing Time
Processing time depends on the type of product ordered.
Standard Products
Items that are in stock are typically processed and shipped within 1–4 business days.
Custom Products
Custom EVA products require additional production time including design confirmation, scheduling, and manufacturing. Processing time is typically 5–10 business days.
Processing time does not include shipping transit time.
Shipping Destinations
Currently, we primarily ship to customers located in the United States.
Shipping Methods
Orders are shipped using international shipping services such as:
• DHL
• UPS
• FedEx
• USPS
The shipping carrier may vary depending on package size, weight, and destination.
Estimated Shipping Time
Standard Shipping to the United States
Estimated delivery time: 10–15 business days
Express Shipping to the United States
Estimated delivery time: 3–8 business days
Shipping times are estimates and may vary depending on customs clearance, weather conditions, or logistics delays.
Shipping Costs
U.S. Shipping Rate Table (Weight-Based Pricing)
Note: Any package weighing less than 1 kg is rounded up and charged as 1 kg.
Standard Shipping (Cap: $130 USD)
| Weight (kg) | Shipping Cost |
|---|---|
| 1 kg | $10 USD |
| 2 kg | $20 USD |
| 3 kg | $30 USD |
| 4 kg | $40 USD |
| 5 kg | $50 USD |
| 6 kg | $60 USD |
| 7 kg | $70 USD |
| 8 kg | $80 USD |
| 9 kg | $90 USD |
| 10 kg | $100 USD |
| 11 kg | $110 USD |
| 12 kg | $120 USD |
| 13 kg | $130 USD (Cap Reached) |
| 14 kg+ | $130 USD (No additional charge) |
Expedited Shipping (Cap: $150 USD)
| Weight (kg) | Shipping Cost |
|---|---|
| 1 kg | $30 USD |
| 2 kg | $40 USD |
| 3 kg | $50 USD |
| 4 kg | $60 USD |
| 5 kg | $70 USD |
| 6 kg | $80 USD |
| 7 kg | $90 USD |
| 8 kg | $100 USD |
| 9 kg | $110 USD |
| 10 kg | $120 USD |
| 11 kg | $130 USD |
| 12 kg | $140 USD |
| 13 kg | $150 USD (Cap Reached) |
| 14 kg+ | $150 USD (No additional charge) |
Notes
-
All shipping fees are calculated automatically at checkout.
-
Shipping costs are based on total package weight after packing.
-
Once the order reaches the capped amount ($130 USD Standard / $150 USD Expedited), no further charges apply even if the weight increases.
Tracking Information
All orders include a tracking number.
Once your order has been shipped, tracking details will be sent to your email address so you can monitor the delivery status of your package.
Incorrect Address Information
Customers are responsible for providing accurate shipping information when placing an order.
HXBYX is not responsible for shipping delays, lost packages, or additional costs caused by incorrect or incomplete address information provided by the customer.
Customs and Import Regulations
For international shipments, customs procedures may occasionally cause delays beyond our control.
Customers are responsible for complying with their local import regulations.
Contact
If you have any questions regarding shipping, please contact us:
Email: info@hxbyx.com
Phone: +86 18029990776
Website: https://hxbyx.com